 |
Categories |
 |
|
 |
EQTACK is Secure |
|
|
|
|
|
|
|
|
Shipping Information
We want you to know that EQTACK takes great care in preparing your tack for
delivery before shipping. Every item you order passes through our EQ
(Excellent Quality) Pre-Package Process. This process ensures delivery of a
product that is fresh, polished, and ready for you to use right out of the
box.
The EQ Pre-Package Process Includes...
1) Hand application of a coat of oil
2) Hand polishing of any buckles or other metal decorative
3) Hand polish and buffing of leather
4) Quality control inspection
Your order will ship from our warehouse within 1-5 business days. This does not include the transportation time from our warehouse to your
delivery address.
Tracking Your Order
Once your order ships from our warehouse, you will receive an email
notification containing your tracking number and a link to view the shipping
status.
International Orders
How will my international package be sent?
We ship via FedEx International.
Ground shipping is available to Canada and Puerto Rico, all other areas will be shipped via Air service.
How long will it take to receive my international package?
You should receive your package in approximately 1 1/2 - 3 weeks.
Customers are responsible for all related duties and taxes for shipments outside the USA.
Return Policy
Satisfaction Guaranteed!
You may return any item purchased from EQTACK for any reason within 60 days of the date your item ships. We do not charge a ridiculous re-stocking fee.
Items must be in unused condition with no scuffs, scratches, dirt or horse
hair on the underskirt. Credits will not be issued to your credit card until
the item’s condition is reviewed by EQTACK upon receipt.
To return an item please carefully follow the instructions below:
1) Reserve a Return Merchandise Authorization (RMA) number. Please call
1-800-557-TACK (8225) to request the RMA.
2) Carefully repack your item and ship via FedEx ground or UPS ground to:
6345 Balboa Blvd.
Suite 165
Encino, CA 91316
Please include a copy of your packing slip along with any pertinent instructions inside your package.
Return shipping charges are paid by the customer and are not refundable. EQTACK suggests that you insure your return package as we are not responsible for damage done to your package by a third-party carrier. |
|
|
|
Contact Us
| Privacy Policy
| Shipping and Returns
|
|
|
|
Horse Blankets
CLEARANCE
